Domestic Shipping


This product is shipped under one of these postal services: USPS Priority Mail or UPS Mail Innovations.

How do you ship this product?

This product will be shipped out from our various warehouses throughout the US.

Do you ship worldwide?

Yes. We provide shipping to over 200 countries around the world. However, there are some locations that we are not able to ship to. We will contact you if you happen to be located in one of those countries.

What is the estimated shipping time?

Location Estimated Shipping Time
United States       8 – 15 Business days
Canada, Europe 10 – 15 Business days
Central & South America        15 – 35 Business days
Australia, New Zealand 10 – 35 Business days
Asia 15 – 35 Business days

What about customs?

If you are shipping within the US, then you have nothing to worry about. But if you ship outside the US, then we are not responsible for any custom fees once the items have been shipped. However, we will try to adjust the prices reasonably to avoid any customs fees.


By purchasing our products, you consent that one or more packages may be shipped to you and may incur customs fees when they arrive at your country. You are responsible for any custom fees incurred.


Don’t be alarmed if you don’t receive all items in a large order at once, we don’t like to keep our dear customers waiting so we send each item as and when it arrives.

Do you provide tracking information?

All our products come with tracking. You will receive an email containing your tracking information once your order ships. If you haven’t received any tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. Please contact us if your order was placed more than 5 business days ago.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.


If you did not receive the product within the guaranteed time (45 days not including 2-3 day processing) due to factors not within your or our control, you can request a refund or a reshipment.


Please submit your refund request through our Contact Us page or email us within 15 days after the guaranteed period for delivery (45 days) has expired.


If you received the wrong item you can request a refund or a reshipment.


If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 days.


For any other questions, please contact us and we will do our best to help you out.

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