Frequently Asked Questions


Do I need to sign up an account to start buying?

Optional, but we recommend doing so before buying. It’s free to register. You get to track your purchases as well. Get alerted with new discounts or deals too. Create an Account Now.

Safe to put my credit card number?

Of course. We don’t store any of your card information. Everything is handled by the payment processor PayPal. We are also working on getting other payment processors on-board as well.

What’s your privacy policy?

In essence, we will never share your information with any third party. You may read the full details here.


How long do I have to wait for my merchandise to arrive?

For local addresses in USA, typically 7 – 18 business days. Let us know if your items are delayed. For overseas orders, it depends on the destination country. Please refer to our shipping page.

Any free delivery?

All locally shipped orders in the USA are shipped free. We do offer free world wide shipping as well, but to certain products only. Please refer to the individual product details page.


What warranty do I get for my merchandise?

Warranty is covered by the manufacturer or local distributor for items. Warranty is stated on the product page if available.

Exchange and Refunds

Do you offer refunds?

In short, if your product does not arrive in time or if the product is not what as described, we’ll issue a full refund. For more details, please refer to the refund policy page.

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